Help Center

Help Center

Everything about buying and using digital products on Gifty Code, in one place.

Orders and delivery

• How it works — from choosing a product to receiving the code.
• Delivery Policy — delivery timing and what "instant" means.
• Your orders — codes, QR codes, and order status.

Payments and refunds

• Return Policy — when a refund is possible.
• Payment declined — what to check when a payment does not go through.

Account and limits

• Verify Your Account — raising purchase limits with KYC.
• Gift Card Policy — regions, validity, and redemption rules.

Still stuck?

Check the FAQ, or write to [email protected] — include your order number and we will take it from there.