Return Policy
Last updated: 3 October 2025
This Return Policy applies to all digital products purchased through our website (giftycode.com) and is part of our Terms & Conditions and Privacy Policy.
1. Nature of Digital Products & No Standard Returns
Because our products are digital gift card codes, they cannot be returned or “un-used” once delivered. Once a code is issued and valid, it’s not possible to reverse or retrieve it. Therefore, all purchases are final.
Even if you’re not satisfied with a purchase, or your device or system doesn’t support the product, we cannot accept returns. Please review the product details before placing an order.
2. Cancellations & Refunds Prior to Delivery
3. Disputes, Invalid or Already Redeemed Codes
4. Exceptions & Goodwill Gestures
2. Payment Method Refund Timing
Refunds for orders under AED 500 are typically processed instantly after approval (depending on payment method and bank).
For orders above AED 500, refunds will be processed within 24 hours.
Actual receipt of funds by you depends on your bank or payment provider’s processing times (which may take up to 15 business days in some cases).
2. Contact Us
If you have any questions, concerns, or wish to request a review, please contact us at:
Email: support@giftycode.com
WhatsApp Chat: +971 56 103 0694
Address: Dar Al Salam Building, Liwa Street, 6th Floor, Corniche St, Abu Dhabi, UAE