Frequently Asked Questions
🎁 Ordering & Delivery
Gifty Code is an online-only store. We do not deliver physical gift cards. All products are digital codes delivered to your email and order page.
All products available on our website are delivered instantly upon successful payment. In rare cases, an order may be placed on hold for manual review due to security checks. This may apply to any order and typically takes up to 24 hours. If additional information is required, we will contact you via email.
For your safety, some orders are flagged for manual review. We’ll contact you if we need additional information.
No. Each customer is allowed to have only one account. Multiple accounts under the same customer are not permitted.
👤 Verification & Purchase Limits
Account verification is not required to place orders or receive products. However, verified accounts benefit from higher purchase limits.
You must have at least one completed order and visit the verification page in your account dashboard to complete your account verification.
Your personal information is protected with advanced encryption and handled only by trusted, certified partners such as ShuftiPro, which complies with GDPR and PCI DSS security standards. We apply strict security measures, monitor for suspicious activity, and never sell or misuse your data. Our goal is to keep your information as secure as possible while ensuring a smooth shopping experience.
Purchase limits are set automatically after each completed order for both verified and basic accounts. They depend on factors such as account age, purchase history, location, and overall activity. If you receive a limit notification, you may contact us to request an increase, but only verified accounts can request higher limits.
💳 Payments and Refunds
We currently accept credit and debit cards, as well as cryptocurrencies.
Orders cannot be canceled once the code has been delivered and confirmed as valid. If you have not yet received your code, you can request a refund from your account dashboard.